Funeral Directors Website
South Hams Family Funerals is an independent funeral director based in South Devon with a deeply personal mission: to offer compassionate, transparent care during one of lifeās most difficult moments.
Key Features
- WordPress
- Kadence
- Video
Susi, the owner of South Hams Family Funerals approached me in early 2025 about building a website for her new funeral director business. She’d had a disastrous experience with another web design agency. She’d paid a substantial amount of money for a poorly built website and couldn’t get them to put it right. I was shocked at how bad the site was and that the agency thought their work was acceptable.
She was understandably very upset so I was pleased that I was able to offer my services and build a website that Susi could be proud of.
How it started
As a new business, South Hams Family Funerals had no existing digital presence. In our early conversations, it was clear that this was not a corporate funeral chain ā but a locally rooted, family-run service with a real emphasis on personal connection.
Susi needed:
- A warm, welcoming website that reassures visitors about the care they will receive
- Clear, accessible information on their services
- A place to host a beautifully produced video showing the care involved in a direct cremation
To reflect Susi’s gentle and compassionate approach, I designed a clean, elegant site using WordPress which was fully responsive, fast-loading and easy to expand as the business grows. I use a simple purple colour scheme to match the branding she already had in place and took time choosing the photography to compliment the photos Susi supplied me with. Funeral services is not an easy topic to illustrate!
How the website has developed
When I build any site I always try to give it the best possible SEO foundation, but SEO is not something that is done once and left. Over the last year and a half I have continued to monitor the site’s performance in the search engines and make adjustments to try and improve the rankings.
And since the launch of the website South Hams Family Funerals has evolved as a business too. Susi recently decided to slightly rebrand and asked me to change the colour scheme of the site from purple to green and refine the overall design. She has also collected some strong testimonials from families she has assisted and I was keen to feature these prominently on the home page especially.
I’m really pleased with how the new website design has turned out and I hope that it will stand out from her competitors.
